Warranty and Returns

If for any reason you are not satisfied with your order, please reach out to us. You can contact us at support@amery-designs.com, and we strive to ensure that all our customers are 100% happy with the products they’ve purchased from our suppliers.

If you have any issues with the delivery or the product and are feeling frustrated, please use the form below to get in touch, and our team will assist you promptly.

Frequently Asked Questions about Our Return Policy:

WHAT IS THE RETURN PERIOD?
You can return a product within 30 days after receiving it from our supplier.

HOW LONG DOES IT TAKE TO GET MY REFUND?
Once we receive, inspect, and confirm that the products are unopened, we will issue a full refund to the original payment method. Customers are required to contact us after returning the package and provide Track & Trace information so we can process the refund.

Please note that most financial institutions take an average of 3-5 business days to process refunds.

DO I HAVE TO PAY FOR RETURN SHIPPING?
Yes, customers are responsible for their own return shipping costs. When returning a package, you must register it with a Track & Trace code and send us that information. If a package is lost or doesn’t have a Track & Trace code, we cannot be held responsible for lost returns.

Please be aware that the return address is in China, so return shipping costs may be higher.

We aim to provide a smooth and easy return process, and we’re here to help with any concerns or issues you may have. Don’t hesitate to contact us for further assistance!